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Tuesday, May 24, 2011

Medical wonder

I hate my doctor's.  Generally when I need to see a medical professional, I use my work's private doctor.  But I have wonky knees and my private health insurance won't pay out for a podiatrist, so I need an NHS referral, if I don't want to spend £700 of my own money (I don't).

The last few times I've been to the Chigwell Medical Centre, I've been kept waiting at least half an hour (for the first appointment in the morning - it's astonishing how they manage to be behind prior to actually seeing any patients) and then the doctor I've always seen there is a) totally ignorant b) Googles symptoms (this is honestly true - she doesn't use a medical site or anything, she literally puts the symptoms through Google) and c) last time - worryingly, I ended up telling HER which strains of the flu the latest vaccine prevented and how to use her computer system.  Suffice it to say, she is not a great doctor.

I called the centre.  They have helpfully installed an 0844 number to ensure it costs you the maximum amount when phoning.  They kept me on hold for 15 minutes.

Posh receptionist: Chigwell Medical Centre, how may I help you?

Me: I'd like to make an appointment please.

I gave the receptionist my details so she could identify me on the system.

Posh receptionist: I'm afraid your doctor, Dr Probablyquitegood isn't in next week.

Me: I've never actually met Dr Probablyquitegood - I'd be happy to see anyone.

Posh receptionist: The only doctor with any appointments left is a lady doctor.  Are you happy seeing a lady doctor?

My sense of feminism was outraged.

Me: What?

Posh receptionist: She's very good.  She's a very nice lady doctor.

Me: She's a doctor?  That's fine, of course!  Seriously, I don't think you should be differentiating her on her gender, unless someone particularly requests to see a female doctor.

Posh receptionist:  OK then, I've made you an appointment for Tuesday with Dr Theoneyoualwaysseeandwhoisacompletefuckingidiot

Me: (quietly) Fuck.  (voice inside head: Do you have a man doctor I could see instead?)

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